An affiliate of OAUG and the premiere community supporting users of Oracle’s customer experience products.
“As we have gained understanding of the importance of communicating with the customer, technology has been the key to enabling success. But the evolution of customer relationship management has been difficult to anticipate,” said OAUG CXC Chair Robin Walker. “The transformation of the CRM Connect SIG to the CXC gives us the ability to help the user community ecosystem successfully use existing and new Oracle technologies. We are committed to helping users understand the full spectrum of the customer experience, from each individual application up to the CX strategy that Oracle is leading.”